# Event Details - **Event Name**: Front Line Retail Selling Skills: 2 - Day Workshop | Calgary, AB - **Event Start and End Date**: Thu, 09 Apr, 2026 at 09:00 am – Fri, 11 Sep, 2026 at 05:00 pm (-06:00) - **Event Description**: Master frontline retail selling with proven techniques to build customer relationships and close more sales effectively.About this EventGroup Discounts:Save 10% when registering 3 or more participantsSave 15% when registering 10 or more participantsAbout This CourseDuration: 2 Days (9:00 AM – 5:00 PM)Delivery Mode: Classroom / In-Person WorkshopLanguage: EnglishCredits: 16 PDUs / Training HoursCertification: Course Completion Certificate ProvidedRefreshments: Lunch, tea/coffee, and snacks includedCourse Overview:This course empowers retail sales professionals to focus on customer experience while achieving sales targets. Participants learn a step-by-step sales questioning model to uncover customer needs, build meaningful relationships, and confidently guide customers through the buying process.Learning Objectives:· Identify what motivates customers to buy and continue using products/services.· Recognize and adapt to four personality styles to establish rapport.· Follow a 5-step sales process to boost confidence and success.· Use effective sales questioning to understand customer lifestyle needs.· Overcome common objections and close sales efficiently.· Maximize every customer interaction for positive outcomes.· Learn retail success lessons from Joe Girard, a legendary salesman.Target Audience:Retail sales professionals, frontline store associates, and anyone involved in direct customer sales interactions.Why Choose This Course?This course blends practical sales techniques with a strong focus on customer relationships, enabling retail professionals to sell effectively while delivering exceptional service. By learning a structured questioning method, handling objections confidently, and applying post-sale best practices, participants leave equipped to increase sales, improve customer satisfaction, and foster long-term loyalty—all essential skills in today’s competitive retail environment.©2025 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.Want to Train Your Entire Team Together?Bring this interactive course in-house to train your team collectively, ensuring consistent sales techniques, improved customer service standards, and measurable business results across your retail outlets.📧 Contact us today to schedule a customized in-house, face-to-face session: info@catils.com https://cdn-az.allevents.in/events10/banners/440fc260-1969-11f1-9467-2923091d78de-rimg-w1200-h704-dc2f2f31-gmir.jpg https://cdn-az.allevents.in/events1/banners/444ca450-1969-11f1-bc88-dd98c03efcf8-rimg-w987-h740-dcbca890-gmir.jpg https://cdn-az.allevents.in/events9/banners/44840800-1969-11f1-bc88-dd98c03efcf8-rimg-w1200-h678-dcffffff-gmir.jpg https://cdn-az.allevents.in/events10/banners/44b5c660-1969-11f1-8747-1187d79d3166-rimg-w1200-h524-dcffffff-gmir.jpg https://cdn-az.allevents.in/events8/banners/44dd72a0-1969-11f1-8747-1187d79d3166-rimg-w1200-h436-dcffffff-gmir.jpg Agenda1. Introduction: Linking Sales and Customer Service Info: Icebreakers, moments of truth, ethical sales practices.2. Know Your Stuff and Your Customer Info: Product knowledge, market awareness, buyer types, personality assessment.3. Create the Opportunity Info: Customer greeting, professional introductions, discovering needs, OPEN questioning technique.4. Matching Customer Needs Info: Features, advantages, benefits, identifying decision criteria, right benefit for the right customer.5. Handle Objections and Close the Sale Info: Types of objections, handling price objections, objection-handling model, 9 closing techniques.6. After Sales and Follow-Up Info: Learn from Joe Girard, best post-sale practices, leaving no stone unturned, reverse brainstorming activity. - **Event URL**: https://allevents.in/calgary/front-line-retail-selling-skills-2-day-workshop-|-calgary-ab/100001983930845565 - **Event Categories**: workshops - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Ffront-line-retail-selling-skills-2-day-workshop-calgary-ab-tickets-1983930845565 - **Ticket Price Range**: min: 1210.17, max: 1551.72, currency: CAD ## Event venue details - **city**: Calgary - **state**: AB - **country**: Canada - **location**: McDougall Court Northeast - **lat**: 51.0484902 - **long**: -114.0756475 - **full address**: McDougall Court Northeast, 639 5 Ave SW, Suite 2500 Calgary, AB T2P 0M9 Canada, Calgary, Canada ## Event Organizer details - **affiliate_id**: 10 - **organizer**: Catils_inc (https://allevents.in/org/catils_inc/26713864) ## Event gallery - **Alt text**: banner - **Image URL**: https://cdn-az.allevents.in/events3/banners/1b3d8efc7030f5b519465a0e66e88f395a81ce2ef60822e1d0d324d30320d411-rimg-w1200-h903-dc8da9c1-gmir.jpg?v=1772807542 - **Alt text**: thumbnail - **Image URL**: https://cdn-az.allevents.in/events3/banners/b32687bee8f8e200694a96e1713499aa4cfc5ceb18c1e4e5bc9856613815fb36-rimg-w400-h400-dc8daac1-gmir.jpg?v=1772807541 ## FAQs - **Q**: When is the event happening? - **A:** Thu, 09 Apr, 2026 at 09:00 am (-06:00) - **Q**: Where is the event happening? - **A:** McDougall Court Northeast, 639 5 Ave SW, Suite 2500 Calgary, AB T2P 0M9 Canada, Calgary, Canada - **Q**: What is the ticket price? - **A:** starting from 1210.17 up to 1551.72 CAD - **Q**: Who is organizing the event? - **A:** Catils_inc - **Q**: What type of event is this? - **A:** workshops - **Q**: Where can I find ticket details about Front Line Retail Selling Skills: 2 - Day Workshop | Calgary, AB ? - **A:** You can find ticket details about this event on AllEvents. ## Structured Data (JSON-LD) ```json [ { "@context": "https://schema.org", "@type": "Event", "name": "Front Line Retail Selling Skills: 2 - Day Workshop | Calgary, AB", "image": "https://cdn-az.allevents.in/events3/banners/1b3d8efc7030f5b519465a0e66e88f395a81ce2ef60822e1d0d324d30320d411-rimg-w1200-h903-dc8da9c1-gmir.jpg?v=1772807542", "startDate": "2026-04-09T09:00:00-06:00", "endDate": "2026-09-11T17:00:00-06:00", "url": "https://allevents.in/calgary/front-line-retail-selling-skills-2-day-workshop-|-calgary-ab/100001983930845565", "eventStatus": "https://schema.org/EventScheduled", "location": { "@type": "Place", "name": "McDougall Court Northeast", "address": { "@type": "PostalAddress", "streetAddress": "639 5 Ave SW, Suite 2500 Calgary, AB T2P 0M9 Canada", "postalCode": "T2E 8R3", "addressLocality": "Calgary", "addressRegion": "AB", "addressCountry": "CA" }, "geo": { "@type": "GeoCoordinates", "latitude": "51.0484902", "longitude": "-114.0756475" } }, "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode", "description": "Master frontline retail selling with proven techniques to build customer relationships and close more sales effectively.", "offers": [ { "@type": "AggregateOffer", "availability": "https://schema.org/InStock", "priceCurrency": "CAD", "availabilityStarts": "2026-03-06", "availabilityEnds": "2026-09-11T17:00:00-06:00", "validFrom": "2026-03-06", "lowPrice": "1210.17", "highPrice": "1551.72", "price": "1210.17", "url": "https://allevents.in/calgary/front-line-retail-selling-skills-2-day-workshop-|-calgary-ab/100001983930845565" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "CAD", "availabilityStarts": "2026-03-06", "availabilityEnds": "", "validFrom": "2026-03-06", "url": "https://allevents.in/calgary/front-line-retail-selling-skills-2-day-workshop-|-calgary-ab/100001983930845565", "price": "1210.17", "name": "Group Registration Fee" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "CAD", "availabilityStarts": "2026-03-06", "availabilityEnds": "", "validFrom": "2026-03-06", "url": "https://allevents.in/calgary/front-line-retail-selling-skills-2-day-workshop-|-calgary-ab/100001983930845565", "price": "1344.72", "name": "Early Bird Fee" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "CAD", "availabilityStarts": "2026-03-06", "availabilityEnds": "", "validFrom": "2026-03-06", "url": "https://allevents.in/calgary/front-line-retail-selling-skills-2-day-workshop-|-calgary-ab/100001983930845565", "price": "1551.72", "name": "Standard Fee" } ], "organizer": [ { "@type": "Organization", "name": "Catils_inc", "url": "https://allevents.in/org/catils_inc/26713864", "description": "Key Benefits of Partnering with CATILSTailored Solutions: Receive bespoke training programs specifically designed to meet your organization’s unique goals and challenges.Proven Impact: Benefit from a high 98% client satisfaction rate, demonstrating our effectiveness in transforming teams and leaders.Expert Facilitators: Work with industry-leading trainers who bring deep expertise and actionable insights to every session.Flexible Learning Options: Access training in the format that suits you best—virtual, onsite, or classroom—ensuring minimal disruption and maximum effectiveness.Continuous Support: Enjoy ongoing guidance, resources, and follow-up to embed learning and sustain results within your organization.Popular courses:Communication skillsEmotional Intelligence10 Soft Skills You NeedPublic SpeakingCyber Security Overview" } ] } ] ```